U.S. SHIPPING POLICY

We are pleased to offer complimentary Ground shipping on all U.S. domestic orders via our preferred courier FedEx. 

Please note:

  • Our delivery service is offered Monday through Friday only. We do not offer weekend delivery services. 
  • We have a cut-off time of 1PM EST to process orders the same day. Orders placed after 1PM EST will be processed to ship the following business day. 
  • Express orders placed on Friday will be delivered the following business day, as we do not offer a weekend delivery service. 
  • Processing times may vary due to sales events and/or Holiday season. Please know we are working round the clock to process and ship orders as quickly as possible.

Adult Signature Required Service:

  • The Webster requires Adult Signature Required service with delivery on orders $1,000+.
  • If your order is less than $1,000 but you wish to add Adult Signature Required service to your package, please email us at care@thewebster.com shortly after placing your order. 

Our Domestic Shipping Services & Rates are:

Logistics Ground 2Day Overnight
Cost Complimentary $15 $50
Processing Times 1-2 business days 1-2 business days 1-2 business days
Transit Times 3-5 business days 2 business days 1 business day

Cancellations:

We may cancel your order if the order has not been processed yet. Please contact us at care@thewebster.com or use our Live Chat feature on our website to submit your cancellation request. Our business hours are Monday through Friday from 8AM to 5PM EST.

INTERNATIONAL POLICY

 

We are pleased to offer international shipping options via our preferred international courier DHL supported by ESW. Please ensure you choose your desired destination and currency by clicking on the “Country” section located at the bottom right corner of thewebster.com.

Duties & Taxes:

For most international destinations the duties and taxes will be reflected in the item price. For orders going specifically to Canada, the duties and taxes will be calculated on the checkout page only.

Our International Shipping Rates are:

  • $20 flat rate for orders under $1,500USD.
  • Complimentary service for orders about $1,500USD+ 
  • Orders shipping to Canada get complimentary shipping on all orders, taxes & duties will be calculated at checkout.

Cancellations:

We may cancel your order if the order has not been processed yet. Please contact us as soon as possible at care@thewebster.com or use our Live Chat feature on our website to submit your cancellation request. Our business hours are Monday through Friday from 8AM to 5PM EST.

Africa


  • Angola
  • Benin
  • Botswana
  • Burkina Faso
  • Cameroon
  • Cape Verde
  • Chad
  • Cote D Ivoire
  • Ethiopia
  • Gabon
  • Ghana
  • Guinea
  • Guinea-Bissau
  • Guinea-Equat
  • Kenya
  • Lesotho
  • Madagascar
  • Malawi
  • Mauritius
  • Mozambique
  • Namibia
  • Nigeria
  • Rwanda
  • Sao Tome and Principe
  • Senegal
  • Seychelles
  • Sierra Leone
  • South Africa
  • Swaziland
  • Tanzania
  • Togo
  • Uganda
  • Zambia
  • Zimbabwe
  • Angola
  • Benin
  • Botswana
  • Burkina Faso
  • Cameroon
  • Cape Verde
  • Chad
  • Cote D Ivoire
  • Ethiopia
  • Gabon
  • Ghana
  • Guinea
  • Guinea-Bissau
  • Guinea-Equat
  • Kenya
  • Lesotho
  • Madagascar
  • Malawi
  • Mauritius
  • Mozambique
  • Namibia
  • Nigeria
  • Rwanda
  • Sao Tome and Principe
  • Senegal
  • Seychelles
  • Sierra Leone
  • South Africa
  • Swaziland
  • Tanzania
  • Togo
  • Uganda
  • Zambia
  • Zimbabwe

Arab State


  • Algeria
  • Bahrain
  • Comoros
  • Djibouti
  • Mauritania
  • Morocco
  • Sudan
  • Tunisia
  • Algeria
  • Bahrain
  • Comoros
  • Djibouti
  • Mauritania
  • Morocco
  • Sudan
  • Tunisia

  • American Samoa
  • Australia
  • Bangladesh
  • Bhutan
  • Brunei Darussalam
  • Cambodia
  • China
  • Cook Islands
  • East Timor
  • Fiji
  • French Polynesia
  • Thailand
  • Kazakhstan
  • Guam
  • Hong Kong
  • India
  • Indonesia
  • Japan
  • Kiribati
  • Korea (South)
  • Kyrgyzstan
  • Laos
  • Macau
  • Malaysia
  • Maldives
  • Marshall Islands
  • Micronesia
  • Mongolia
  • Nauru
  • Nepal
  • New Caledonia
  • New Zealand
  • Niue
  • Northern Mariana Islands
  • Pakistan
  • Palau
  • Papua New Guinea
  • Philippines
  • Reunion
  • Samoa
  • Samoa
  • Singapore
  • Solomon Islands
  • Sri Lanka
  • Taiwan
  • Tonga
  • Turkmenistan
  • Tuvalu
  • Uzbekistan
  • Vanuatu
  • Vietnam
  • Wallis and Futuna Islands
  • American Samoa
  • Australia
  • Bangladesh
  • Bhutan
  • Brunei Darussalam
  • Cambodia
  • China
  • Cook Islands
  • East Timor
  • Fiji
  • French Polynesia
  • Guam
  • Hong Kong
  • India
  • Indonesia
  • Japan
  • Kazakhstan
  • Kiribati
  • Korea (South)
  • Kyrgyzstan
  • Laos
  • Macau
  • Malaysia
  • Maldives
  • Marshall Islands
  • Micronesia
  • Mongolia
  • Nauru
  • Nepal
  • New Caledonia
  • New Zealand
  • Niue
  • Northern Mariana Islands
  • Pakistan
  • Palau
  • Papua New Guinea
  • Philippines
  • Reunion
  • Samoa
  • Singapore
  • Solomon Islands
  • Sri Lanka
  • Taiwan
  • Thailand
  • Tonga
  • Turkmenistan
  • Tuvalu
  • Uzbekistan
  • Vanuatu
  • Vietnam
  • Wallis and Futuna Islands

Asia & Pacific


  • Albania
  • Andorra
  • Armenia
  • Austria
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Georgia
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Guernsey
  • Hungary
  • Iceland
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Jersey
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • omania
  • Russia
  • San Marino
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • United Kingdom
  • Vatican City State (Holy See)
  • Albania
  • Andorra
  • Armenia
  • Austria
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Georgia
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Guernsey
  • Hungary
  • Iceland
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Jersey
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • omania
  • Russia
  • San Marino
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • United Kingdom
    Vatican City State (Holy See)

 

Europe


  • Egypt
  • Jordan
  • Saudi Arabia
  • Kuwait
  • Lebanon
  • United Arab Emirates
  • Oman
  • Qatar
  • North America
  • Bermuda
  • Canada
  • Egypt
  • Jordan
  • Saudi Arabia
  • Kuwait
  • Lebanon
  • United Arab Emirates
  • Oman
  • Qatar
  • North America
  • Bermuda
  • Canada

  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Aruba
  • Bahamas
  • Barbados
  • Belize
  • Bolivia
  • Bonaire, Saint Eustatius and Saba
  • Brazil
  • British Virgin Islands
  • Cayman Islands
  • Chile
  • Colombia
  • Costa Rica
  • Curacao
  • Dominica
  • Dominican Republic
  • Ecuador
  • El Salvador
  • Falkland Islands
  • French Guiana
  • Grenada
  • Guadeloupe
  • Guatemala
  • Guyana
  • Haiti
  • Honduras
  • Jamaica
  • Martinique
  • Mexico
  • Montserrat
  • Netherlands Antilles
  • Nicaragua
  • Panama
  • Paraguay
  • Peru
  • Puerto Rico
  • Saint Barthelemy
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Vincent
  • Suriname
  • Trinidad and Tobago
  • Turks and Caicos Islands
  • Uruguay
  • Venezuela
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Aruba
  • Bahamas
  • Barbados
  • Belize
  • Bolivia
  • Bonaire, Saint Eustatius and Saba
  • Brazil
  • British Virgin Islands
  • Cayman Islands
  • Chile
  • Colombia
  • Costa Rica
  • Curacao
  • Dominica
  • Dominican Republic
  • Ecuador
  • El Salvador
  • Falkland Islands
  • French Guiana
  • Grenada
  • Guadeloupe
  • Guatemala
  • Guyana
  • Haiti
  • Honduras
  • Jamaica
  • Martinique
  • Mexico
  • Montserrat
  • Netherlands Antilles
  • Nicaragua
  • Panama
  • Paraguay
  • Peru
  • Puerto Rico
  • Saint Barthelemy
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Vincent
  • Suriname
  • Trinidad and Tobago
  • Turks and Caicos Islands
  • Uruguay
  • Venezuela